Missing Referring Provider

Edit Register Error – Referring Provider

This common Edit Register error seems to show missing Referring Provider information.

missing-prov-info2

Bring up the transaction in question and find the Referral field. Select the light bulb to the right to bring up the main record of that Referral.

*** Note:  If the light bulb is greyed out and does nothing when you select it, then you don’t have the rights to make changes to the Referring Physician records. A supervisor will need to either update the record or change the user rights. ***

Futura is designed to remove the credentialing at the end of any specialist and referral record. This is done because most insurance companies reject claims with credentials.

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